
Sustainability
Finding FirstGroup’s Environmental Manager
Decarbonising transport is one of the toughest challenges currently facing the UK Government. Transport is the biggest polluter, responsible for 27% (in 2019) of UK greenhouse gas emissions, excluding shipping and aviation. The case for transport decarbonisation goes well beyond lowered GHG emissions and road decongestion, affecting air quality and health.
FirstGroup plays a key role in accelerating the transition to low-carbon transport. This fits within the company’s ambition to be the partner of choice for innovative and sustainable transport for a zero-carbon future. In December 2019, FirstGroup approached Climate17 for help with identifying an Environmental Manager who could continue to lead and deliver their successful sustainability programme.
Climate17’s mission is to bridge the gap between ‘business as usual’ and a regenerative world, by bringing together purpose-driven people and organisations. We support small businesses and large organisations, such as FirstGroup, alike. We felt honoured to be able to support FirstGroup to continue to lead and innovate to create carbon-free cities.
About FirstGroup – Key Information
- FirstGroup is a British global transport services provider headquartered in Scotland. They operate transport services in Ireland, the United Kingdom, the United States and Canada.
- Transporting over two billion people every year, their services help create strong, vibrant, and sustainable local economies.
- First Group works with national governments, local authorities, schools and universities to meet their transport needs.
Understanding The Main Challenges and Deliverables
Sustainability markets are booming. As a result, finding experienced talent that is available and willing to move roles is ever more challenging. We worked in close partnership with FirstGroup to further understand their requirements and help them to build a competitive, attractive package. Given the urgency of FirstGroup’s requirement, we focussed on understanding the challenges and planning ways to overcome them.
The main challenges presented by the brief were finding a candidate who was able to start immediately and be willing to work on a contract basis, as maternity cover. As well as this, they required someone who had both corporate and consultancy project experience, making the pool of suitable candidates considerably smaller.
The main objectives were to find a candidate who could:
- Lead on a wide variety of environmental challenges and opportunities including environmental management systems, competency and training frameworks, and operating procedures.
- Ensure carbon reduction, energy efficiency, fuel, water and waste management were effectively managed through stakeholder engagement and appropriate governance structures.
Finding FirstGroup’s Environmental Manager
Climate17 conducted a full market search, to identify the best suitable candidates available in the market. Thanks to our longstanding and exclusively referred networks, and despite the challenge of time and the role being a 12-month FTC, we were able to quickly identify, approach and engage several passive high calibre candidates, and present FirstGroup with an extensive shortlist. We conducted in-depth biographical and competency interviews to ensure candidates had sufficient technical background, as well as commercial acumen.
Climate17 supported the entire recruitment process. We kept an open and honest dialogue with FirstGroup throughout and provided extensive and objective insights into candidates’ potential for success, as well as areas requiring further development. We provided candidates with in-depth constructive feedback after each interview and closely supported them throughout the interview stages.
The Outcome and Impact
Thanks to the time and effort we invested in thoroughly understanding FirstGroup’s business, culture and expectations, we were able to swiftly identify the right candidate within one week of taking the brief. Our preferred candidate was hired after the first interview, securing FirstGroup their Environmental Manager within one month of engaging with Climate17. Climate17 is still a trusted partner of FirstGroup and continues to support the growth of their sustainability team, which delivers world-class results across all areas of their business. The team is continuing to drive the company’s innovative sustainability agenda, with an increasing number of low carbon and electric vehicles rolled out in several cities including Glasgow and Aberdeen.
To discuss how we can help you with similar requirements, please contact David Ward at dward@climate17.com. David is an Associate Director and leads our Sustainability practice.
Other success stories
Sustainability
Scaling a Global Mission for Climate Action
A leading international climate initiative stands as one of the most impactful organisations in the fight against climate change, empowering companies and financial institutions to align with the latest climate science. In 2022, the organisation approached Climate17 during a period of significant growth, seeking support to establish new structures and scale its workforce globally. What began as a single senior-level search evolved into a long-term exclusive partnership, where we delivered a bespoke talent solution designed to meet the needs of a rapidly expanding global standard setter.
About the Organisation
The initiative empowers businesses to set ambitious emissions reduction targets in line with the latest climate science. As a collaboration between several global environmental and development bodies, it has become a cornerstone of corporate climate accountability. Operating across regions including Europe, North America, and Latin America, the organisation’s mission is to drive climate action at scale by enabling companies and financial institutions to play their part in halving emissions by 2030 and achieving net zero by 2050.
Partnership Initiation
Our partnership began in 2022, when the organisation sought to recruit a Head of Research within their Climate Action team. At that time, the initiative was experiencing major growth and restructuring to accommodate expanding global operations and heightened stakeholder engagement. Recognising the need for a specialist recruitment partner with a deep understanding of sustainability talent and global markets, they turned to us for support. Our Director of Energy & Sustainability, Kris Kobi, took the lead on the assignment and has managed the relationship since initial contact.
Following the success of this first appointment, we went on to assist with three additional vacancies. The effectiveness of our collaboration led to introductions across multiple departments, enabling us to support a diverse range of hiring managers and regional teams. By 2023, our partnership had evolved into a long-term exclusive relationship, positioning Climate17 as the initiative’s embedded recruitment partner internationally.
We have since helped build out teams across England, Germany, the United States, Mexico, and other regions, strengthening the organisation’s global capacity and technical depth.
Challenges and Our Consultative Solutions
The initiative’s rapid expansion brought with it a series of complex recruitment challenges. The organisation required highly specialised professionals capable of bridging technical expertise with strategic leadership, often within newly created roles that demanded a rare blend of scientific understanding and stakeholder engagement.
To meet these challenges, we developed and delivered a bespoke Recruitment Process Outsourcing (we could use the new Talent Engine branding here) solution, tailored to the unique structure and mission of a global NGO. This approach provided flexibility, scalability, and precision in talent delivery across varied geographical and functional areas.
Our work involved headhunting across multiple levels and specialisations, including Board Directors, Validation Council members, Regional Leads, Deputy Directors, Heads of Technical Operations, Sector Leads, Marketing professionals, and Research specialists. We also supported the build-out of fundraising and nature-focused teams, such as the AFOLU (Agriculture, Forestry and Other Land Use) division, which required targeted searches in highly technical and niche markets, often using our expertise to engage with passive candidates.
Consultative Delivery and Value-Add Services
Throughout the partnership, we operated as a trusted strategic advisor rather than a traditional recruitment supplier. Our support extended beyond candidate delivery, providing the organisation with the data and insight required to shape internal processes and long-term hiring strategy.
Our services included:
- Market mapping to identify relevant global talent pools across technical, policy, and communications disciplines
- Salary guidelines
- Strategic consulting on recruitment process
We also provided regular insights into market conditions, talent availability, and salary trends across international sustainability markets, enabling the initiative to make informed hiring decisions at speed.
Results and Outcomes
Since the start of our collaboration, we have played an integral role in expanding the organisation’s global workforce and leadership capacity. Our Talent Engine solution has supported the initiative, ensuring the right talent is in place to deliver on its mission.
Our partnership has resulted in:

These placements have strengthened the initiative’s operational delivery, scientific research, communications capability, and strategic leadership, enabling it to continue setting standards for the global effort towards climate accountability and net zero transformation.
Current Partnership
Today, we continue to act as the organisation’s long-term exclusive recruitment partner. Our team works closely with stakeholders across departments to support ongoing hiring needs, deliver strategic insight, and ensure the initiative remains equipped with the talent required to meet its global climate objectives.
Through shared values and a commitment to impact, Climate17 and the initiative continue to collaborate in driving meaningful progress toward a sustainable and science-aligned future.
Sustainability
Advancing ESG and Sustainability Growth for a Global Real Estate Company
About The Client
Our client is a global leader in real estate services, employing over 40,000 professionals across more than 700 offices worldwide. Headquartered in London and listed on the FTSE 250, they provides expert advice to corporate, institutional, and private clients, assisting them in acquiring, leasing, developing, or maximising the value of residential and commercial property in key global markets.
The Partnership
Our partnership was initiated by one of our most experienced consultants, David Ward, in September 2021. David has played a pivotal role in delivering tailored recruitment solutions to support their sustainability and ESG growth, utilising his deep expertise in navigating the complexities of this evolving field. Since the partnership's inception in September 2021, he has closely collaborated with the client to provide strategic recruitment support for key sustainability and ESG roles, helping them achieve ambitious goals in a highly competitive, rapidly evolving market.
Over the past three years, this collaboration has evolved into a trusted and enduring relationship. Most recently, the real estate corporation re-engaged with us to assist with two critical hires: Associate Director - ESG Reporting, and Principal Consultant - ESG Built Environment.
These roles were vital to our clients efforts to meet their growing sustainability goals and ensure the success of key projects. Having previously benefited from our strong candidate network and market expertise, Our client relied on this partnership to deliver high-quality results in a short timeframe.
Challenges and Solutions
The ESG Reporting, Associate Director role presented an interesting challenge. Originally designed as a fixed-term contract to cover maternity leave, the role required a candidate capable of quickly adapting to a dynamic and technical position. Our in-depth understanding of their needs enabled us to identify a variety of strong candidates who exceeded expectations. This hire impressed the client to the extent that the position was converted into a full-time role rather than FTC, showcasing both the candidate’s capabilities and the strategic foresight of our approach.
For the Principal Consultant - ESG Built Environment role, a recruiting hiatus had left our client with little time to fill the position. Given the strong candidate pool for the ESG Reporting role, another position was opened. However, the tight deadline and specific requirements added complexity to the process. We utilised our extensive candidate network to identify and redeploy a candidate initially considered for the ESG Reporting role. This proactive approach ensured that the client secured a highly capable professional without any delay, highlighting our ability to deliver under pressure.
Both roles carried high expectations for technical expertise and alignment with our clients values. Our experience in the sustainability sector enabled us to identify candidates who not only met these criteria but also adopted a forward-thinking approach in their roles.
Over the course of the partnership, we have consistently gone beyond recruitment to provide value-added services tailored to the clients needs:
- Salary guidance: We collaborated with the client to refine salary bands, ensuring competitive offers within budget constraints.
- Market insights: We provided regular updates on hiring trends, candidate availability, and skill demand to support informed decision-making.
- Project-specific advice: We helped the client identify key skills to align hiring strategies with ongoing and future sustainability projects.
By delivering these consultative services alongside recruitment, we helped the client strengthen its talent acquisition strategy and establish a foundation for long-term success in sustainability.
The successful placements and ongoing collaboration have deepened our relationship, resulting in an increased scope of work for 2025 and reinforcing our role as a trusted partner in helping the client achieve its sustainability and ESG aspirations.
The Outcomes

We submitted five candidates, two interviewed, with two successful placements. Filling both roles quickly and effectively ensured our client maintained momentum in its sustainability initiatives without compromising quality.
Candidates:
"I've always found David to be extremely efficient. He takes time to get to know you and only focuses on companies and roles that are most suited to your requirements. He has great contacts in the industry and can make things happen quickly. He’s also happy to explore leftfield options if agreed. I’d definitely recommend David if you’re looking for your next role or have a role to fill."
“David is a highly professional and efficient recruitment professional, with an excellent understanding of the sustainability industry. David was responsible for helping me find my latest employment, providing unparalleled support and communication throughout the application and interview process. I found his knowledge and experience to be invaluable, especially in this increasingly competitive market”.
Client:
“David has assisted us to hire multiple roles over the last few years, bringing good quality candidates and acting as an effective conduit between us and the candidates. Sustainability is a broad skill set, and David has an eye for candidates that meet our specific requirements, particularly for senior positions. He makes the process as simple as possible.”
Our partnership with the client continues to thrive. The successful placements and ongoing support have led the client to increase its terms, reflecting the trust and value built over three years. This adjustment will facilitate additional roles in 2025, further solidifying our role as a key partner in helping them achieve their sustainability and ESG objectives.
Interested in collaborating? Let’s work together to make a difference. Reach out to David at dward@climate.17.com or on +44 (0)7761 800201.
Otherwise, our UK Sustainability page might provide you with the insights and information you are seeking regarding our presence and expertise in this dynamic market. We look forward to working together!
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