
Sustainability
Finding FirstGroup’s Environmental Manager
Decarbonising transport is one of the toughest challenges currently facing the UK Government. Transport is the biggest polluter, responsible for 27% (in 2019) of UK greenhouse gas emissions, excluding shipping and aviation. The case for transport decarbonisation goes well beyond lowered GHG emissions and road decongestion, affecting air quality and health.
FirstGroup plays a key role in accelerating the transition to low-carbon transport. This fits within the company’s ambition to be the partner of choice for innovative and sustainable transport for a zero-carbon future. In December 2019, FirstGroup approached Climate17 for help with identifying an Environmental Manager who could continue to lead and deliver their successful sustainability programme.
Climate17’s mission is to bridge the gap between ‘business as usual’ and a regenerative world, by bringing together purpose-driven people and organisations. We support small businesses and large organisations, such as FirstGroup, alike. We felt honoured to be able to support FirstGroup to continue to lead and innovate to create carbon-free cities.
About FirstGroup – Key Information
- FirstGroup is a British global transport services provider headquartered in Scotland. They operate transport services in Ireland, the United Kingdom, the United States and Canada.
- Transporting over two billion people every year, their services help create strong, vibrant, and sustainable local economies.
- First Group works with national governments, local authorities, schools and universities to meet their transport needs.
Understanding The Main Challenges and Deliverables
Sustainability markets are booming. As a result, finding experienced talent that is available and willing to move roles is ever more challenging. We worked in close partnership with FirstGroup to further understand their requirements and help them to build a competitive, attractive package. Given the urgency of FirstGroup’s requirement, we focussed on understanding the challenges and planning ways to overcome them.
The main challenges presented by the brief were finding a candidate who was able to start immediately and be willing to work on a contract basis, as maternity cover. As well as this, they required someone who had both corporate and consultancy project experience, making the pool of suitable candidates considerably smaller.
The main objectives were to find a candidate who could:
- Lead on a wide variety of environmental challenges and opportunities including environmental management systems, competency and training frameworks, and operating procedures.
- Ensure carbon reduction, energy efficiency, fuel, water and waste management were effectively managed through stakeholder engagement and appropriate governance structures.
Finding FirstGroup’s Environmental Manager
Climate17 conducted a full market search, to identify the best suitable candidates available in the market. Thanks to our longstanding and exclusively referred networks, and despite the challenge of time and the role being a 12-month FTC, we were able to quickly identify, approach and engage several passive high calibre candidates, and present FirstGroup with an extensive shortlist. We conducted in-depth biographical and competency interviews to ensure candidates had sufficient technical background, as well as commercial acumen.
Climate17 supported the entire recruitment process. We kept an open and honest dialogue with FirstGroup throughout and provided extensive and objective insights into candidates’ potential for success, as well as areas requiring further development. We provided candidates with in-depth constructive feedback after each interview and closely supported them throughout the interview stages.
The Outcome and Impact
Thanks to the time and effort we invested in thoroughly understanding FirstGroup’s business, culture and expectations, we were able to swiftly identify the right candidate within one week of taking the brief. Our preferred candidate was hired after the first interview, securing FirstGroup their Environmental Manager within one month of engaging with Climate17. Climate17 is still a trusted partner of FirstGroup and continues to support the growth of their sustainability team, which delivers world-class results across all areas of their business. The team is continuing to drive the company’s innovative sustainability agenda, with an increasing number of low carbon and electric vehicles rolled out in several cities including Glasgow and Aberdeen.
To discuss how we can help you with similar requirements, please contact David Ward at dward@climate17.com. David is an Associate Director and leads our Sustainability practice.

Other success stories
Sustainability
Advancing ESG and Sustainability Growth for a Global Real Estate Company
About The Client
Our client is a global leader in real estate services, employing over 40,000 professionals across more than 700 offices worldwide. Headquartered in London and listed on the FTSE 250, they provides expert advice to corporate, institutional, and private clients, assisting them in acquiring, leasing, developing, or maximising the value of residential and commercial property in key global markets.
The Partnership
Our partnership was initiated by one of our most experienced consultants, David Ward, in September 2021. David has played a pivotal role in delivering tailored recruitment solutions to support their sustainability and ESG growth, utilising his deep expertise in navigating the complexities of this evolving field. Since the partnership's inception in September 2021, he has closely collaborated with the client to provide strategic recruitment support for key sustainability and ESG roles, helping them achieve ambitious goals in a highly competitive, rapidly evolving market.
Over the past three years, this collaboration has evolved into a trusted and enduring relationship. Most recently, the real estate corporation re-engaged with us to assist with two critical hires: Associate Director - ESG Reporting, and Principal Consultant - ESG Built Environment.
These roles were vital to our clients efforts to meet their growing sustainability goals and ensure the success of key projects. Having previously benefited from our strong candidate network and market expertise, Our client relied on this partnership to deliver high-quality results in a short timeframe.
Challenges and Solutions
The ESG Reporting, Associate Director role presented an interesting challenge. Originally designed as a fixed-term contract to cover maternity leave, the role required a candidate capable of quickly adapting to a dynamic and technical position. Our in-depth understanding of their needs enabled us to identify a variety of strong candidates who exceeded expectations. This hire impressed the client to the extent that the position was converted into a full-time role rather than FTC, showcasing both the candidate’s capabilities and the strategic foresight of our approach.
For the Principal Consultant - ESG Built Environment role, a recruiting hiatus had left our client with little time to fill the position. Given the strong candidate pool for the ESG Reporting role, another position was opened. However, the tight deadline and specific requirements added complexity to the process. We utilised our extensive candidate network to identify and redeploy a candidate initially considered for the ESG Reporting role. This proactive approach ensured that the client secured a highly capable professional without any delay, highlighting our ability to deliver under pressure.
Both roles carried high expectations for technical expertise and alignment with our clients values. Our experience in the sustainability sector enabled us to identify candidates who not only met these criteria but also adopted a forward-thinking approach in their roles.
Over the course of the partnership, we have consistently gone beyond recruitment to provide value-added services tailored to the clients needs:
- Salary guidance: We collaborated with the client to refine salary bands, ensuring competitive offers within budget constraints.
- Market insights: We provided regular updates on hiring trends, candidate availability, and skill demand to support informed decision-making.
- Project-specific advice: We helped the client identify key skills to align hiring strategies with ongoing and future sustainability projects.
By delivering these consultative services alongside recruitment, we helped the client strengthen its talent acquisition strategy and establish a foundation for long-term success in sustainability.
The successful placements and ongoing collaboration have deepened our relationship, resulting in an increased scope of work for 2025 and reinforcing our role as a trusted partner in helping the client achieve its sustainability and ESG aspirations.
The Outcomes
We submitted five candidates, two interviewed, with two successful placements. Filling both roles quickly and effectively ensured our client maintained momentum in its sustainability initiatives without compromising quality.
Candidates:
"I've always found David to be extremely efficient. He takes time to get to know you and only focuses on companies and roles that are most suited to your requirements. He has great contacts in the industry and can make things happen quickly. He’s also happy to explore leftfield options if agreed. I’d definitely recommend David if you’re looking for your next role or have a role to fill."
“David is a highly professional and efficient recruitment professional, with an excellent understanding of the sustainability industry. David was responsible for helping me find my latest employment, providing unparalleled support and communication throughout the application and interview process. I found his knowledge and experience to be invaluable, especially in this increasingly competitive market”.
Client:
“David has assisted us to hire multiple roles over the last few years, bringing good quality candidates and acting as an effective conduit between us and the candidates. Sustainability is a broad skill set, and David has an eye for candidates that meet our specific requirements, particularly for senior positions. He makes the process as simple as possible.”
Our partnership with the client continues to thrive. The successful placements and ongoing support have led the client to increase its terms, reflecting the trust and value built over three years. This adjustment will facilitate additional roles in 2025, further solidifying our role as a key partner in helping them achieve their sustainability and ESG objectives.
Interested in collaborating? Let’s work together to make a difference. Reach out to David at dward@climate.17.com or on +44 (0)7761 800201.
Otherwise, our UK Sustainability page might provide you with the insights and information you are seeking regarding our presence and expertise in this dynamic market. We look forward to working together!
Sustainability
Filling Key Positions for ecosecurities
About ecosecurities
ecosecurities is one of the most reputable and well-established companies in the global carbon markets, with almost 3 decades of experience in sourcing, developing and financing emissions reduction and removal projects around the world. Highly impact-driven, they develop high-quality carbon projects based on the principles of environmental integrity, transparency and good practice that contribute not only to climate change mitigation but also to sustainable and inclusive development. They offer experience and tailored services in the origination, development, financing and commercialisation of nature-based solutions (NbS) projects, renewable energy, as well as technology-based carbon solutions.
Partnership Initiation
Climate17 has been recruiting in carbon markets since 2007. Following the financial crash and since the revival of the Voluntary Carbon Market (VCM) in recent years, we have been reconnecting with previous relationships. One of these is ecosecurities, who needed assistance to source and secure two strategically critical roles; a Global Head of Technology Based Solutions and a Global Head of Technical, Carbon Methodologies.
Through full vacancy briefings, we gained deep knowledge and insights into the client and their needs and fully understood the nuances of the roles and their requirements. Subsequently, we delivered on the two roles within 6 weeks.
Our Tailored Recruitment Solutions
Recruiting in carbon markets is challenging due to a limited talent pool with specialised expertise. The rapid growth of the sector since its resurgence has created high demand, leading to fierce competition for qualified professionals and difficulties in retaining talent. Evolving regulations, lack of standardisation, and the need for interdisciplinary skills, including finance, environmental science, and data analytics, further complicates finding and securing the talent. Additionally, sourcing candidates with regional expertise and adaptability to emerging technologies presents challenges of its own.
Following these two successful placements, ecosecurities showed interest in strengthening our partnership and turned to us with new vacancies to fill. We then agreed on a commercially attractive and exclusive project-based partnership.
Similar to our previous approach, we started with full vacancy briefings with hiring managers, followed by regular check-ins and summary reports. We conducted a focused headhunt using our own networks and LinkedIn to tease out the more passive candidates, in addition to advertising on our website, LinkedIn page and other paid prominent jobsites. With identified candidates, we arranged and conducted screening calls to ensure they met the role requirements, were the right cultural fit, and that expectations like salary, location etc were aligned. Once qualified, we sent CVs with profile summaries for review to the ecosecurities hiring team. We set up all Teams interviews and managed all candidates throughout the hiring process.
We strive to always find candidates who genuinely believe in the work being done, and approach the search with focus, determination and perseverance, alongside utilising our strong network of extensive connections.
We always remained flexible in our approach and tailored our services according to ecosecurities’ evolving needs. Staying in close contact and continually asking for feedback and adjusting and refining the search as needed, allowed us to build up a strong rapport with the key team members and hiring managers.
The Outcomes
Through a collaborative approach and shared commitment to positive impact, Climate17 has been instrumental in building ecosecurities’ workforce and supporting its ongoing growth and success.
Interested in collaborating? Let’s work together to make a difference. Reach out to me at amy@climate.17.com or on +44 (0)7754853847.
Otherwise, our UK Sustainability page might provide you with the insights and information you are seeking regarding our presence and expertise in this dynamic market. We look forward to working together!
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